This Distance Sales Agreement (“Agreement”) has been concluded, in accordance with the provisions of Law No. 6502 on the Protection of the Consumer and the Regulation on Distance Contracts, between the SELLER whose details are set out below and the BUYER, for the purpose of determining the rights and obligations relating to the sale and delivery of the product ordered electronically by the BUYER via the https://sit-seats.com website.
ARTICLE 1 — SELLER INFORMATION
| Title | Bk Grup Mobilya San. ve Tic. Ltd. Şti. |
|---|---|
| Address | Alacaatlı Mahallesi 4912. Sokak No: 1/17, Çankaya / ANKARA |
| Tax Office / Tax No. | DOĞANBEY VD. / 1780802410 |
| MERSİS No. | 0178080241000001 |
| info@sit-seats.com | |
| Phone | 0312 911 73 28 |
| Website | https://sit-seats.com |
ARTICLE 2 — BUYER INFORMATION
The BUYER is the person identified by the full name, delivery/invoice address, e-mail and telephone information declared during the order. This information appears on the order confirmation page and in the order summary and forms an integral part of this Agreement.
ARTICLE 3 — SUBJECT OF THE AGREEMENT
The subject of this Agreement is the determination of the rights and obligations of the parties in relation to the sale and delivery of the product whose characteristics and sales price are stated in the order summary and the Pre-Information Form, ordered electronically by the BUYER from the SELLER’s website. The BUYER acknowledges and declares that they have been informed about the essential characteristics of the product subject to sale, the sales price (VAT included), the method of payment, the delivery conditions and the right of withdrawal.
ARTICLE 4 — PRODUCT SUBJECT TO THE AGREEMENT, PAYMENT AND DELIVERY
The type, quantity, brand/model, color, number of units, sales price, method of payment and delivery details of the product are as shown in the order summary created at the time of the order. The prices listed and announced on the site are the sales prices; the announced prices and commitments are valid until updated and changed. VAT is included in all prices. The shipping fee (if any) is shown separately in the order summary.
Delivery is made by a cargo company to the address specified by the BUYER. If the product is to be delivered to a person/entity other than the BUYER, the SELLER cannot be held responsible for the failure of that person/entity to accept the delivery. The delivery period is within the periods stated on the “Delivery and Shipping” page, provided that it does not exceed the legal maximum of 30 (thirty) days following the order confirmation.
ARTICLE 5 — RIGHT OF WITHDRAWAL
The BUYER may withdraw from the agreement by exercising the right of withdrawal within 14 (fourteen) days from the date on which they received the product, without assuming any legal or criminal liability and without giving any reason. It is sufficient that the notice of exercise of the right of withdrawal be directed to the SELLER in writing (info@sit-seats.com) or by a durable data storage medium within this period.
In the event that the right of withdrawal is exercised, the return process and conditions are set out on the “Returns, Exchange & Right of Withdrawal” page. The SELLER shall refund the product price to the BUYER, to the payment intermediary institution, within 14 (fourteen) days from the date on which the notice of withdrawal reaches the SELLER. If the product is returned to the SELLER using the SELLER’s contracted cargo company, the return shipping fee shall be borne by the SELLER.
ARTICLE 6 — CASES IN WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
Pursuant to Article 15 of the Regulation on Distance Contracts, the right of withdrawal cannot be exercised for products prepared/personalized in line with the BUYER’s requests or personal needs (custom size/custom fabric), and for products which are not suitable for return in terms of health/hygiene once their packaging has been opened by the consumer. The right of withdrawal is valid for products included in the standard catalog.
ARTICLE 7 — GENERAL PROVISIONS
The BUYER accepts that they have read and become informed of the preliminary information regarding the essential characteristics of the product subject to the agreement, the sales price and method of payment, and the delivery, and have provided the necessary confirmation electronically. In the event that the product received by the BUYER is defective, the optional rights under Law No. 6502 (free repair, replacement with a defect-free equivalent, refund of the price, reduction in proportion to the defect) shall apply. The product must be inspected by the BUYER upon delivery; damaged/crushed packages must not be accepted, and a report must be drawn up.
ARTICLE 8 — RESOLUTION OF DISPUTES
In disputes that may arise from the implementation of this Agreement, the Consumer Arbitration Committees and Consumer Courts at the place where the BUYER purchased the goods/service or at the BUYER’s place of residence shall have jurisdiction, within the monetary limits announced each year by the Ministry of Trade.
ARTICLE 9 — ENTRY INTO FORCE
When the BUYER completes the payment for the order placed via the site, they shall be deemed to have accepted all the terms of this Agreement. The Agreement enters into force on the date it is approved electronically by the BUYER. This document was updated on 02.07.2026.